Privacy Policy

Heights to Heights Learning Center is committed to respecting and protecting your private and sensitive information just like we are committed to caring for your child’s wellbeing. 

 

This Privacy Policy constitutes an agreement between the user (“you”) and Heights to Heights Learning Center, LLC, Heights to Heights Learning Center, and/or any other entity over which Heights to Heights Learning Center, LLC has control (collectively, “us,” “our,” or “we”) and includes Heights to Heights Learning Center’s Terms of Use. This Privacy Policy is applicable to www.heightstoheightslearningcenter.com (the “Website”), so for the purposes of this Privacy Policy, unless otherwise noted, all references to Heights to Heights Learning Center include www.heightstoheightslearningcenter.com

 

This Privacy Policy is used to inform website visitors and customers about our policies, regarding private information, the categories of information that we collect, and how that data and information is collected and used through the Website. Thus, all data and information collected is governed by this Privacy Policy, and we will not use or share your information with anyone except as described in this Privacy Policy. So, we encourage you to read this Privacy Policy carefully and, in its entirety, to understand how we collect and use your information. 

 

By visiting www.heightstoheightslearningcenter.com, you consent to the terms and conditions set forth in this Privacy Policy and the collection and use of information as described herein. We will take reasonable steps to notify you and confirm that you agree at different stages of collecting your information. However, if you do not agree with this Privacy Policy, you may not have access to certain aspects of our Website. 

 

DEFINING PERSONAL INFORMATION

For the purposes of this Privacy Policy, “Personal Information” refers to information that identifies, references, describes, and/or can be associated with or linked to a particular individual. Personal information includes, but is not limited to, the following: personally identifiable information; sensitive personal information; protected classification information; biometric information; Internet or other similar activity; employment-related information; Nonpublic educational information, including information protected under the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99); and commercial information. However, personal information does not include publicly available information and information that cannot be easily linked back to the individual. 

 

COLLECTION & USE OF YOUR PERSONAL INFORMATION

To provide you with the best experience when using our Website and to deliver you the services that you have requested, Heights to Heights Learning Center may be required to collect personal information directly from you, from third parties, and automatically from your use of the Website. This personal information is used to identify you, to contact you to inform you of information, related to the services available from Heights to Heights Learning Center, and/or in any other manner dependent upon your interaction with the portions of our Website that you use and access. More specifically, we may collect your personal information when: you communicate with us via any platform (online, in person, via telephone, via mail, etc.); you register your child(ren) with Heights to Heights Learning Center via contact forms, enrollment documents, parent portal, etc.; you submit your credit card information to complete a transaction, related to paying for your child’s enrollment and other related programs, activities, and services provided on the Website; we receive information about your child directly from you; you voluntarily use the Brightwheel Mobile App or Website offered by Heights to Heights Learning Center to its families (please note that the mobile application and website is not owned by Heights to Heights Learning Center and, as such, is governed by Brightwheel’s Privacy Policy and Terms of Service); information is received from third parties, such as your employer, government agencies for childcare subsidies, marketing companies that you have consented with, etc.) with legitimate interest; you access our Website from a social networking site; and automatically provided from your use of the Website with a legitimate interest. 

 

We may use your personal information for the purposes described at the time of collection and for other purposes with your consent and as permitted by law. In particular, we may use your personal information to provide you with Heights to Heights Learning Center’s services that you have requested; use your phone number to send you informational text messages related to your childcare services; for our marketing initiatives; to conduct any necessary security, safety, and cautionary investigations or assessments; to improve functionality of both our Website and services provided; and any other purposes as permitted by law. 

 

We may combine this personal information that you provide to us with any aggregate information automatically collected about Website visitors and traffic to analyze preferences, trends, and statistics, and track user behavior, related to the Website. However, we do not collect any personal information about you unless you voluntarily provide it to us, with your consent, or if we have a legitimate interest in doing so, if applicable. 

 

SHARING INFORMATION WITH THIRD PARTIES

This Privacy Policy is applicable only to information collected by Heights to Heights Learning Center. We may provide links from our Website to third-party websites as a service to our Website visitors. Also, we may disclose and share personal data and information, without notice, to trusted partners and vendors that provide various services to Heights to Heights Learning Center and are performing their contractual obligation; to medical providers and regulators for business purposes; if we have your consent to share the information; if required to do so by federal, state, or local law; or under the good faith belief that such action is necessary to comply with applicable law, respond to any legal process, and defend and protect our rights and property or any legal claims against us; in the event of a business merger or acquisition; for behavioral advertising purposes; and/or to act under exigent circumstances to protect the personal safety of users of Heights to Heights Learning Center or the public. 

 

However, we do not sell, rent, or lease its customer or visitor lists to third parties, and we do not have the ability to control nor are we responsible for the privacy and data collection, use, and disclosure practices of third-party websites. Therefore, when you click on links that take you to external websites, you will be subject to their privacy notices and practices and not our policies. So, if you visit a third-party website, we encourage you to review and understand their privacy notices before providing them with any personal information. 


 

USE OF COOKIES

The Website may send “cookies” to your computer to uniquely identify your browser and improve your online experience. The term “cookies” refers to small pieces of data that are sent to your browse from the website you are visiting and then stored on your computer’s hard drive. “Cookies” are uniquely assigned to you and are collected to improve your experience while viewing the Website. 

 

You can accept or decline “cookies” using your web browser settings. If you choose to disable “cookies,” some areas of the Website may not work properly or at all. 

 

SECURITY OF YOUR PERSONAL INFORMATION

Heights to Heights Learning Center makes every effort to implement reasonable and appropriate safeguards, both online and offline, to secure your personal information from unauthorized access, misuse, or disclosure. We use encryption to protect information online, and the servers that store your personal information are housed in a secure environment. In addition, we take every effort to update our technology, when applicable, to improve the protection of our services and any personal information we have collected from you. However, please note that when you register with us, it is also your responsibility to prioritize the safety and security of your personal information and your responsibility to keep your information confidential. 

 

However, no exchange of data or information over the Internet (or any wireless network) can be guaranteed to be 100% secure. As a result, you acknowledge that the personal information you voluntarily share with us, through this Website, could be accessed or tampered with by a third party. Thus, we cannot guarantee its absolute security and do not assume any responsibility for the unauthorized use or access to your personal information that is under our control.

 

CHILDREN UNDER THIRTEEN

This Website is designed for use by adults, not children, so Heights to Heights Learning Center does not knowingly collect personally identifiable information from children under the age of 13 who may visit our Website and does not want to include any personal information about children in our databases without first obtaining parental consent. If you are under the age of thirteen, you must ask your parent/guardian for permission to use this Website and any of its features. If we discover that a child under the age of 13 has provided us with personal information, without verified parent or guardian consent, we will delete that information from our servers. So, if you believe we might have any information from or about a child under the age of 13, or if you become aware of any unauthorized submission of information to Heights to Heights Learning Center, please contact us at heightstoheightsllc@gmail.com.

 

UPDATING, CONTROLLING, AND CHANGING YOUR PERSONAL INFORMATION

In accordance with applicable law, Heights to Heights Learning Center provides you the opportunity and ability to exercise certain control over the collection, use, and sharing of your personal information, such as: updating or deleting any personal information that we have collected; changing the services in which you have enrolled your child(ren); changing any applicable communication preferences; the option to receive any applicable marketing communications from us; requesting access to any personal information that we may have about you; and any other opportunity set forth in this Privacy Policy. If, at any time, you wish to exercise any of these options, please contact us at heightstoheightsllc@gmail.com.

 

CHANGES TO THIS PRIVACY POLICY

Heights to Heights Learning Center reserves the right to change this Privacy Policy at any time and without notice by updating the privacy information on this Website. Any such change will be immediately effective upon posting on the Website and apply to all aspects and use of the Website. Your continued use of our Website, following the posting of changes, constitutes your acceptance of such changes.

 

OUR CONTACT INFORMATION

Heights to Heights Learning Center welcomes your questions and comments, regarding this Privacy Policy and your wish to exercise any rights related to your personal information. So, please do not hesitate to contact us at: 

 

Heights to Heights Learning Center

1495 Still Meadow Boulevard Suites A & B

Salisbury, MD 21804

Email: heightstoheightsllc@gmail.com


 

Effective as of: 10/22/2021